Shipping

Click here for all RETURNS INFO 

How to Get Your Order ASAP!

 Place your order by 1 pm on weekdays, choose Express Post, and we will dispatch it the same day for you!

Australian Shipping Rates:

• Express Post: From $14.99
• Regular Post: From $9.99

Express Post Delivery Time:

• 1-3 business days to most locations throughout Australia
• Longer delivery times for some rural or remote areas

Important Note:

• Next-day delivery via Express Post is not guaranteed. We recommend allowing a minimum of 2-3 days for delivery.
• The Wig Outlet is not responsible for any delivery delays in the Australia Post system. We are also not responsible for the actual time taken to deliver your order, and refunds are not accepted for delivery delays.

For any further assistance or inquiries, feel free to contact our customer service team.

Click here to check if your postcode is within the Next Day Delivery Network (next day delivery not guaranteed)

Australia Post and Couriers do not normally deliver on the weekend

All orders are sent out in Discreet plain packaging with NO mention of the contents.

Bulk orders may be subject to additional shipping charges. We will quote you at time of order if applicable.

Please note:

The Wig Outlet is not responsible for the actual time it takes to deliver your item.

The Wig Outlet is not responsible for the loss of the parcel in the post and the parcel will not be replaced, reshipped or refunded.

If you would like to take out shipping insurance to cover for loss, please contact us and place your order via phone on 1300 669 690

WORLD WIDE SHIPPING AVAILABLE from Sydney AUSTRALIA

Order Cancellations

If you wish to cancel an order before it has been shipped, a $10 restocking fee may be deducted from your refund.

Australia - Express Post National Delivery Network

** Next day delivery is NOT GUARANTEED. Please allow at least 2-3 business days for express delivery **

For next business day delivery, Express Post items can be sent between all locations listed below.
Delivery time is estimated at 1 business day to the following postcodes, BUT IS NOT GUARANTEED.
The Wig Outlet is not responsible for the actual time it takes to deliver your item.

We ship daily to most overseas countries via DHL Global Mail Regular Courier. Shipping estimates are provided but cannot be guaranteed.

DHL Regular Courier starting from $15.99

Accurate freight costs for orders are calculated at Checkout after entering your country and delivery address.

DHL Regular Courier deliveries, on average, take 7-21 business days to most major country metropolitan cities, longer for some rural or remote areas.

Please note delivery times may be longer depending on your location and any delivery delays within your own country.

The Wig Outlet is not responsible for actual delivery timeframes - refunds are not accepted for delays.

From time to time some international orders may get detained by local customs agencies. We cannot be held responsible for any customs or import fees or duties that may be applicable in your country.

Jon Renau orders - shipping from the USA

Please note that all Jon Renau products are shipped in individually from the USA so delivery time is approximately 10-14 days. You can choose express post (within Australia only) which will reduce the delivery time to 7-10 days.

THEME FEATURES

Responsive Web Design

Show up awesome on both Mac, Windows, iPad, iPhone, Tablets, Android and Windows Phone. Also, fit your various screens: Design in optimized for all most popular screen resolutions. When screen is resized, design elements are transformed smoothly on each breakpoint (from 320 to 1280 pixels) in order to adapt to the current resolution.Uses CSS 3 / HTML 5 + Bootstrap 4 and Google Web Fonts.

Supported Theme Editor

Create your own theme style with Theme Editor.

Supported Page Builder

Create your own theme style with Page Builder.

Popup Newsletter

Popup Newsletter: This add-on for all pages is going to make your guests easily sign up for newsletters once they visit the site. Besides, you can also add in different social media icons or whatever you want your customers to pay attention to.

Ajax Popup Login & Registration

This add-on adds the possibility for frontend Bigcommerce users to login, register & logout via an AJAX sidebar. AJAX is a combination of technologies that will let users updating parts of a your web store without reloading the entire page. Ex.: when you want to log in to account dashboard, clicking the “Sign In” top link will going to the My Account Page.

With AJAX Login, clicking the “Sign In” top link will display a sidebar so users can login without going to My Account page. This add-on will help you decrease the number of pages your customers need to load to access their account and thus improve their navigation through your website.

Side Cart

Before, the shopping information going through a shopping cart page. With this new development, the shopping cart block only appears when you click the mouse to the cart. Plus your guests can quick view the cart at any page when they want.

Quick Edit Cart

Quick Edit Cart is a great solution which allows your customers to change products directly in the dropdown cart or the side cart, simplify the complicated process of switching to the cart page to add new products or change the other variants. This helps to motivate customers to buy more and more.

Quick Edit Cart let customers edit any product options quickly and easily. Our BigCommerce add-on adds a simple EDIT button beside each product in your cart in order to boots your sales, improve user experience and increase the conversions rate.

Product Labels

With our new development integrated in the Bigcommerce templates, you can create labels or icons for 'Sale' products or other easily and user-friendly.

Advanced Mega Menu

Mega Menu (Advanced) - Multiple columns menu. Besides using Bigcommerce's default menu, you can also use our expanded menu. With Mega menu you can easily added to your menu of the image banners, video clips, paragraph text, static block, etc...

This makes the menu you become rich, eye-catching and so convenient. Also, your menu can have multiple columns with the dropdowns and you can arrangement to suit the store structure.

Custom Form - Ask An Expert

We know it can be difficult sometimes to provide some special bulky products and you cannot use Estimate Shipping and Tax (Bigcommerce Default feature). We think that our Product Inrequire Feature can be of help. With this feature, you can have customers’ information and send them a proper price list or whatever services they are asking from you. You can easily customize the content in the text fields to match your products/services at its best (You can either insert or delete some unnecessary text fields).

Besides, you can use this add-on to make it a Book A Table Form (used in restaurant) or make it any kind of form that you want your customers to fill in to have more information. All you have to do is ask and let’s see what we can give.

* Please note: Your customers' emails will be sent to your mailbox and it does not register an order to the BC system.

Sticky Add To Cart

Makes it as easy as possible for your customers to make a PURCHASE with BigCommerce Add-on: Sticky Add To Cart (Stencil Ready). Your customers will have an impossible-to-miss Add to cart bar always visible in product detailed page and make them think about Checkout process.

Our BigCommerce add-on helps you boots your sales, improve user experience and increase conversions rate. A great Call-to-Action feature your store must have.

Ajax Infinite Scroll

Ajax Infinite Scroll – Besides using Bigcommerce’s default paging, you can also use our infinite scroll feature. Infinite scroll has been called autopagerize, unpaginate, endless pages. But essentially it is pre-fetching content from a subsequent page and adding it directly to the user’s current page.

* Please note: This add-on is just working in the Category Page and not compatible with the Bigcommerce Faceted Search (Product Filtering)

Frequently Bought Together: Grouped Products

Boost your sales by showing that you are to truly understand what your customers value then responding with products and corresponding features that truly meet those needs.

Product Image Swap

Product Image Swap – allows your customer to view two different images of your product while browsing your Homepage, Category Page and Product Details Pages. If a product carries multiple images, this add-on will show the 2nd image listing from product thumbnails. When a user hover over any product listed in Homepage, Categories Page, Featured Products, New Products, etc… It will display the second image for that product.

Recent Sales Popup Notifications

Boost your sales faster by displaying purchase activities notification with our Recent Sales Popup Notifications*

Sales popup is a great tool to let site visitors see your products more frequently and make them think that their favorite items are selling out fast. You can setup for your New products, Top Seller or any special products. This popup is an effective killer Call-to-Action when it pushes your customers to click the Add To Cart button.

Grid / List View

Grid / List Toggle is a simple add-on which adds a GRID / LIST toggle button to your product archives allowing users to, toggle between grid / list views of your products on your Bigcommerce store. The LIST view mode arranges products in a vertical list and pulls in the excerpt to give a more detailed overview.

Special Features In Product Details Page

Outstanding features are easily set up in the Product Details Page such as: Sizechart, Compare Colors, Countdown, Buy It Now, Viewing By Customers, Product Tabs,...

Extra space for Promotion Text, Banners, Store Information, Links

Well-designed and informative contents (managed in the back end) help your guests access what they want at the fastest.

Custom Contact Page

Custom Contact Page

Custom Brands Page by Alphabet (A-Z)

Custom Brands Page by Alphabet (A-Z)

Feature: Before You Leave

Before You Leave - is built with a mission to provide you a powerful and simple way to convert more visitors to buyers from who intend to leave your website after a certain time.Our add-on provides you a user-friendly popup which will show up after your customers don’t have any actions on your store in a certain time which is setup by store owner.

You can show the promotion content, upsell products, discount program to attract visitor’s attention who want to abandon your store.

Compressed Javascript Library

JS files are compressed to speed up loading time at best.

Include Google’s Rich Product Snippets for Better SEO

Include Google’s Rich Product Snippets for Better SEO and Google AMP aslo added.